JAKARTA - Growth of e-commerce industry in Indonesia which growing rapidly inevitably influence to expedition business development. One of them is SiCepat Ekspres courier.
Established in February 1, 2014, this expedition services that focus on serving online business has been working with 10 major e-commerce and online market places like MatahariMall.com, Tokopedia, Bukalapak, JakMall, until Planet Surf online. This year, SiCepat Ekspres targeted serve up to 100 thousand package delivery per day.
"Focus our service indeed for online businesses with a speed of time guaranteed. If not timely, free shipping," said Head of Sales & Marketing SiCepat Ekspres, Wiwin Dewi Herawati in Jakarta, Monday (13/2).
SiCepat Ekspres also working with about 4,600 perpetrators of Small and Medium Enterprises (SMEs) who do business online.
"We provide pick up services. They do not have send packets to our services office anymore," added Wiwin.
Digital transformation effort also to improve customers service by implementing a customer relationship management (e-CRM) since June 2016. So, when a courier delivery the goods, directly scan receipts notifications received to sender.